Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order status anytime by logging into your account or using the tracking link provided in your shipping confirmation.

Yes, complimentary luxury gift wrapping is available for all orders. Simply select the gift wrapping option at checkout, and your items will arrive beautifully packaged in our signature presentation.

Please refer to our detailed size guide available on each product page. Our garments follow standard luxury sizing. If you're between sizes or need personalized assistance, our customer service team is happy to help you find the perfect fit.

Yes, we ship to most countries worldwide. Shipping costs, duties, and taxes are calculated at checkout based on your location. Please note that international orders may be subject to customs fees determined by your country.

We accept returns within 30 days of delivery for unworn items in original condition with all tags attached. Please contact our customer service team to initiate a return. Refunds are processed within 5-7 business days of receiving your return.

Each piece comes with specific care instructions on the garment label. Generally, we recommend dry cleaning for gowns and dresses, spot cleaning for handbags, and storing jewelry in the provided dust bags away from direct sunlight and moisture.

Absolutely. We guarantee 100% authenticity on all our luxury products. Each item is carefully curated and sourced directly from authorized suppliers. Select pieces come with certificates of authenticity.

No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.

If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.